All sales are FINAL. Don't hesitate to contact us if you received a defective, damaged or incorrect product.
Damages, Defective or Incorrect items:
Please notify us immediately if you receive a defective, damaged, or incorrect product. Provide a clear photo or video of the item and its packaging so that we can evaluate the issue and make it right.
We reserve the right to refuse a refund in the following situations:
⦁ NO video or photo was sent
⦁ Products damaged due to improper use or neglect.
Send us a video or photos showing the defect/damage to cozycoveonline@outlook.com